Margaret Macneil
Customer Care Manager
Dear Contact Lens Wearer,
Our Customer Care policy is to supply high quality contact lenses to you with first
class service and professional support.
We are sure that you will enjoy the hassle-free experience of daily disposable lens wear.
However, there may be times when you have a question, or when it may be necessary
for you to return your lenses.
Please remember we are always here to help.
Customer questions
For your convenience, our resident Optometrist and Customer Care Team have provided
answers to the most Frequently Asked Questions, FAQs. Or, if you have a different
question, you can send an email from the Contact us page.
Returns
Before returning your lenses please
Contact Us quoting your Order Reference Number. This
will allow us to prepare a refund to your account to the full value of the original
order. The refund will be paid once we have received the returned lenses.
Our guarantee
Remember, every daysoft order is supplied with our MONEY-BACK GUARANTEE, for complete
peace of mind every time you purchase.
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